SALES & CUSTOMER SERVICE MANAGEMENT

Sales and service module to help you to drive your business acquisition.

SALES & SERVICES

An effective Marketing, Sales and Customer Service Management system, the sales and service module helps you to drive your business acquisition and growth cusotmer satisfaction strategies. The feature packed sales and service module has been designed especially for logistics service providers

Budgeting.
Rates and Tariffs.
Domestic Shipment.
Tracking Customer Interactions.
Alerts.
Visit and Meeting planning.
Dash Board – for Follow Ups.
Executive wise sales report.
Sales persons performance report.

The module is designed to meet all the requirements for processing shipments. Right from booking to settlement of payment.

SPECIAL FEATURES

Marketing Campaigns, budget, and strategies can be managed in an efficient manner and the success of marketing efforts can be measured along with the Return on Investment.

The module handles all sales activities like inquiry, lead management, quotation, tariff and rates and booking. The system helps in tracking and monitoring the activities of the sales personnel, allocate tasks and manage the prospects and sales pipeline. It allows quotations to be generated based on various parameters.

The intuitive system covers all customer touch points. It records all customer interactions including the responses of staff, enabling you to keep track of the company’s responsiveness and ensure effective customer service.

OUR PROFESSIONALS ARE HERE TO HELP YOU

A complete walkthrough & demo to walk through the working and understanding of the software.